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Our website is primarily a support for our stores, where you can exchange your purchases. You can as well benefit from our sales associate’s expertise and professionalism. The policy on the website will be the same as the FEMME DE CARRIERE stores. NO REFUND.
ANY PURCHASE AT REGULAR PRICES UP TO 40% OFF:
RETURN TO STORE: You have a period of 14 days (from the reception of the package) to exchange in store only OR to benefit from a credit note issued by the head office usable in the following 6 months exclusively on the website ( if purchase online) exclusively in store (if purchase in store).
No refund. (It is necessary to have previously opened an account associated with your email address on femmedecarriere.com to receive a credit note)
Exchanges are accepted only with original tags hanging on unworn garments.
RETURN BY POST: You have a period of 14 days (from the reception of the package) to send it to the head office: the return costs is your responsibility. A credit note will be issued by the head office to use in the next 6 months exclusively on the website.
Please return unworn clothes with their original tags.
Please return the garments in the original box with the original receipt to the address below:
Head Office Address:
FEMME DE CARRIERE
225 Chabanel Ouest, suite 605
Montréal (Quebec)
ANY PURCHASE AT 50% OFF AND OVER:
This is a FINAL SALE. No Refund. You have a period of 14 days (from the reception of the package) to exchange in store only OR to benefit from a credit note issued by the head office usable in the following 6 months exclusively on the website ( if purchase online) exclusively in store (if purchase in store).
OUTSIDE CANADA
All products delivered outside of Canada are considered FINAL SALES and can not be refunded. However, exchanges can be made in our Canadian stores within 30 days of receiving the package.